Description
PART I: INTRODUCTION TO OPERATIONS MANAGEMENT
- Operations and Productivity
- Operations Strategy in a Global Environment
- Project Management
- Forecasting
PART II: DESIGNING OPERATIONS
- Design of Goods and Services
- Supplement 5: Sustainability in the Supply Chain
- Managing Quality
- Supplement 6: Statistical Process Control
- Process Strategies
- Supplement 7: Capacity and Constraint Management
- Location Strategies
- Layout Strategies
- Human Resources, Job Design, and Work Measurement
PART III: MANAGING OPERATIONS
- Supply Chain Management
- Supplement 11: Supply Chain Management Analytics
- Inventory Management
- Aggregate Planning and S&OP
- Material Requirements Planning (MRP) and ERP
- Short-Term Scheduling
- Lean Operations
- Maintenance and Reliability
