Description
TABLE OF CONTENTS
Managers and Management
1 Managers and the Management Process 1
2 Management Learning 24
3 Ethics and Social Responsibility 44
Planning and Controlling
4 Managers as Decision Makers 66
5 Plans and Planning Techniques 87
6 Controls and Control Systems 105
7 Strategy and Strategic Management 124
Organizing
8 Organization Structure and Design 142
9 Organizational Cultures, Innovation, and
Change 164
10 Human Resource Management 185
Leading
11 Leadership 206
12 Individual Behavior 228
13 Motivation 247
14 Teams and Teamwork 266
15 Communication 289
Environment
16 Diversity and Global Cultures 307
17 Globalization and International Business 324
18 Entrepreneurship and Small Business 342
SKILL-BUILDING PORTFOLIO / CASES FOR CRITICAL
THINKING CASE REFERENCES / TEST PREP ANSWERS / GLOSSARY / ENDNOTES / NAME INDEX /ORGANIZATION
INDEX / SUBJECT INDEX
