Description
contents
| About the Authors (pg. iii) |
| Preface (pg. v) |
| Brief Table of Contents (pg. x) |
| Contents (pg. xi) |
| Chapter 1 How Management Accounting Information Supports Decision Making (pg. 1) |
| Chapter 2 Using Costs in Decision Making (pg. 10) |
| Chapter 3 Decision Making and Management Accounting Information (pg. 38) |
| Chapter 4 Accumulating and Assigning Costs to Products (pg. 76) |
| Chapter 5 Activity-Based Costing Systems (pg. 114) |
| Chapter 6 Measuring and Managing Customer Relationships (pg. 161) |
| Chapter 7 Measuring and Managing Process Performance (pg. 187) |
| Chapter 8 Measuring and Managing Innovation and Life-Cycle Costs (pg. 230) |
| Chapter 9 Behavioral and Organizational Issues in Management Accounting and Control Systems (pg. 253) |
| Chapter 10 The Balanced Scorecard and Strategy Map (pg. 297) |
| Chapter 11 Using Budgets for Planning and Coordination (pg. 329) |
| Chapter 12 Financial Control (pg. 388) |
| Index (pg. I-1) |
