Test Bank for Operations Management: Creating Value Along the Supply Chain, 2nd Canadian Edition Roberta S. Russell

PART ONE: Operations Management
1 Introduction to Operations and Supply Chain Management
S1 Operational Decision-Making Tools: Decision Analysis
2 Quality Management
3 Statistical Process Control
S3 Operational Decision-Making Tools: Acceptance Sampling
4 Product Design
5 Service Design
6 Processes and Technology
7 Capacity and Facilities Design
S7 Operational Decision-Making Tools: Facility Location Models
8 Human Resources
S8 Operational Decision-Making Tools: Work Measurement
9 Project Management

PART TWO: Supply Chain Management
10 Supply Chain Management Strategy and Design
11 Global Supply Chain Procurement and Distribution
S11 Operational Decision-Making Tools: Transportation and Transshipment Models
12 Forecasting
13 Inventory Management
S13 Operational Decision-Making Tools: Simulation
14 Sales and Operations Planning
S14 Operational Decision-Making Tools: Linear Programming
15 Resource Planning
16 Lean Systems
17 Scheduling

Appendix A-Sample Normal Table
Solutions to Selected Problems
Index