Description
What Is Human Resource Management?
Why HRM Matters
The Changing Context of HRM
HRM as a Profession
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: Correlation Does Not Equal Causation
Chapter 1 Supplement: The Evolution of HRM
What Is a Strategy?
Strategic HRM: Linking Strategy With HRM
From Then to Now: The Origins of Strategic HRM
Strategic HRM, Data-Driven Decision Making, and HR Analytics
HR Analytics and the Scientific Process
Ensuring HR Analytics Success
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: Describing Your Data
Chapter 2 Supplement: Steps for Strategy Formulation
Managing Data
Opportunities for Data Management and HRIS
Challenges for Data Management and HRIS
Developing a Human Resource Information System
Implementing a Human Resource Information System
Getting Technical: Core Information System Concepts
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: Data Cleaning
Chapter 3 Supplement: Sample Job Description for an HRIS Analyst
Challenges and Benefits of Managing Diversity Effectively
An Overview of Equal Employment Opportunity Laws
Title VII of the Civil Rights Act
Additional Antidiscrimination Acts and Protections
Diversity and Inclusion in the Age of HR Analytics
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: Using the Chi-Square Test to Assess Disparate Impact
Chapter 4 Supplement: Deeper Dive Into HRM—EEO-1 Sample Form
The Analysis of Work and Its Critical Role in HR Practice
Collecting Job Analysis Data
Specific Job Analysis Methods and Approaches
Designing Jobs to Enhance Motivation, Attitudes, Well-Being, and Performance
Flexible Work Arrangements
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: Evaluating Task–KSAO Analysis Data
Chapter 5 Supplement: Deeper Dive Into HRM: O*NET
Understanding the Labor Landscape: Workforce Planning and Forecasting
The Recruiting Process
Stages of Recruitment
Recruiting for Diversity
A Broader View of Workforce Planning and Recruitment
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: The Transition Matrix and Evaluating Movement Into, Through, and out of an Organization
Chapter 6 Supplement: Capabilities Offered by Assessing Attraction Outcomes
Setting the Stage for Selection: Job Analysis, Recruitment, and Legal Issues
Data-Driven Criteria for Choosing Selection Procedures: Reliability, Validity, and Utility
Strategically Choosing and Combining Selection Procedures
Selection Procedures
Emerging Issues in Selection
Applicant Reactions to Selection Methods and Procedures
Deployment of Selection Procedures
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: Weighting Predictors via Regression
Chapter 7 Supplement: The Uniform Guidelines and the SIOP Principles
The Importance of Training in Organizations
Training Needs Assessment
Enhancing Learning
Training Methods
Evaluating the Effectiveness of Training Programs
Career Development and Management
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: Evaluating a Training Program
Chapter 8 Supplement: OSHA Training Requirements
What Is Performance Management?
Design Features of Performance Management Systems
Conducting Fair Performance Reviews
Improving the Effectiveness of Performance Management
Teaching Managers How to Be Good Coaches and Build Trust
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: Using Predictive Analytics to Understand Performance
Chapter 9 Supplement: Competency Performance Ratings
Understanding and Managing Employee Separations
Voluntary Turnover
Managing Employee Retention
Involuntary Turnover: Dismissals
Involuntary Turnover: Layoffs
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: How High Is Your Turnover?
Chapter 10 Supplement: Sample Policy for Employee Separations
Pay as a Reward
Fairness of Rewards
Developing a Pay Structure
Person-Based Pay Structures
Executive Pay
Pay Administration
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: Evaluating Pay Compression
Chapter 11 Supplement 11.1: Steps for Using the Point-Factor Method
Chapter 11 Supplement 11.2: Determining Whether a Job Is Exempt or Nonexempt
Pay as a Motivator
Theories of Motivation
Strategy and Pay for Performance
Pay-for-Performance Programs
Challenges and Opportunities in Rewarding Performance
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: Evaluating Your Merit Pay Program
Chapter 12 Supplement: Certified Compensation and Benefits Professionals
Benefits as Rewards
Legally Required Benefits
Voluntary Benefits
Administering Benefits Programs
Communicating Benefits Programs
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Chapter 13 Supplement: Questions to Consider When Designing and Implementing a Paid Time Off (PTO) Program
Factors Influencing Employee Relations
Organizational Policies and Procedures
The Labor Movement
The Collective Bargaining Process
Failure to Reach an Agreement
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Chapter 14 Supplement: Management–Union Communication Guidelines
The Role of HRM in Worker Safety and Health
Workplace Safety
Workplace Stress
Employee Wellness Programs
Workplace Interventions: Solutions to Address Specific Well-Being Issues
Total Worker Health™: An Integrated Approach to Worker Well-Being
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: Investigating Employee Stress
Chapter 15 Supplement: OSHA Poster and Information Sheet
Global Transfer of HR Practices
Important Considerations When Transferring HR Practices Across Borders
Managing HR Globally
Management of Expatriates
Alternatives to Long-Term Relocation Assignments
Chapter Summary
Key Terms
HR Reasoning and Decision-Making Exercises
Data and Analytics Exercise: Managing Expatriates Using Data
Chapter 16 Supplement: Designing Global Compensation Systems
