Description
- Chapter 1 Understanding the First Institute of Medicine Report and its Impact on Patient Safety
- Chapter 2 The Patient Safety Movement: The Progress and the Work that Remains
- Chapter 3 Accelerating Patient Safety Improvement
- Chapter 4 The Importance of Leadership to Advance Patient Safety
- Chapter 5 An Organizational Development Framework for Transformational Change in Patient Safety: A Guide for Organizational Leaders
- Chapter 6 The Role of the Board of Directors in Advancing Patient Safety
- Chapter 7 Toward A Philosophy Of Patient Safety: Expanding The Systems Approach To Medical Error
- Chapter 8 Mistaking Error
- Chapter 9 The Investigation and Analysis of Clinical Incidents
- Chapter 10 Applying Epidemiology to Patient Safety
- Chapter 11 Patient Safety Is An Organizational Systems Issue: Lessons From a Variety of Industries
- Chapter 12 Admitting Imperfections: Revelations from the Cockpit for the World of Medicine
- Chapter 13 Creating a Just Culture: A Non-punitive Approach to Medical Error
- Chapter 14 Addressing Clinician Performance problems as a Systems Issue
- Chapter 15 Health Care Literacy and Patient Safety
- Chapter 16 The Leadership Role of the Chief Operating Officer in Aligning Strategy and Operations to Create Patient Safety
- Chapter 17 The Role of the Risk Manager in Advancing Patient Safety
- Chapter 18 Reducing Medical Errors: The Role of the Physician
- Chapter 19 Engaging General Counsel in the Pursuit of Safety
- Chapter 20 Growing Nursing Leadership in the Field of Patient Safety
- Chapter 21 Teamwork, Communication and Training
- Chapter 22 Teamwork: The Fundamental Building Block of High Reliability Organizations and Patient Safety
- Chapter 23 Health Information Technology and Patient Safety
- Chapter 24 Deprivation in Health Care Professionals: The Impact On Patient Safety
- Chapter 25 Supporting Healthcare Providers Impacted by Adverse Medical Events
- Chapter 26 Patient Handoffs – Peril and Opportunity
- Chapter 27 When Employees are Safe, Patients are Safer
- Chapter 28 Addressing Behavior Characteristics of Providers that Cause Liability Claims and Erode a Safety Culture
- Chapter 29 Medical Malpractice Litigation: Conventional Wisdom vs. Reality
- Chapter 30 Quality and Safety Education for Nurses: Integrating Quality and Safety Competencies into Nursing Education
- Chapter 31 Supporting a Culture of Safety: The Magnet® Recognition Program
- Chapter 32 Improving the Safety of the Medication Use Process
- Chapter 33 Unmet Needs: Teaching Physicians to Provide Safe Patient Care
- Chapter 34 Using Simulation to Advance Patient Safety
- Chapter 35 The Importance of Shared Decision Making in Patient Safety
- Chapter 36 Trust, Disclosure and Apology–How we act when things go wrong has an impact on Patient Safety
- Chapter 37 Why, What and How Ought Harmed Parties Be Told? The Art, Mechanics, and Ambiguities of Err or Disclosure
- Chapter 38 Moving Beyond Blame to a Culture that Rewards Reporting
- Chapter 39 The Role of Ethics and Ethics Services in Patient Safety
- Chapter 40 Telemedicine and Patient Safety
- Chapter 41 The Criminalization of Healthcare: Its Impact in Patient Safety
- Chapter 42 Aligning Patients, Payors and Providers: Bringing Quality and Safety into the Reimbursement Equation