Description
1. Using Operations to Create Value
Supplement A: Decision Making
PART 1: MANAGING PROCESSES
2. Process Strategy and Analysis
3. Quality and Performance
4. Lean Systems
5. Capacity Planning
Supplement B: Waiting Lines
6. Constraint Management
7. Project Management
PART 2: MANAGING CUSTOMER DEMAND
8. Forecasting
9. Inventory Management
Supplement C: Special Inventory Models
10. Operations Planning and Scheduling
Supplement D: Linear Programming
11. Resource Planning
PART 3: MANAGING SUPPLY CHAINS
12. Supply Chain Design
13. Supply Chain Logistic Networks
14. Supply Chain Integration
15. Supply Chain Sustainability
