Description
Preface (pg. i)
CHAPTER 1 Social Responsibility Framework (pg. 2)
CHAPTER 2 Strategic Managment of Stakeholder Relationships (pg. 36)
CHAPTER 3 Corporate Governance (pg. 64)
CHAPTER 4 Business, Government, and Regulation (pg. 94)
CHAPTER 5 The Impact of Business on Government and the Political Environment (pg. 120)
CHAPTER 6 Business Ethics and Ethical Decision-Making (pg. 146)
CHAPTER 7 Strategic Approaches to Improving Ethical Behavior (pg. 178)
CHAPTER 8 Employee Relations (pg. 212)
CHAPTER 9 Consumer Relations (pg. 248)
CHAPTER 10 Community Relations and Strategic Philanthropy (pg. 274)
CHAPTER 11 Technology Issues (pg. 306)
CHAPTER 12 Sustainability Issues (pg. 340)
CHAPTER 13 Social Responsibility in a Global Environment (pg. 378)
CASE 1 Uber (pg. 399)
CASE 2 Home Depot (pg. 405)
CASE 3 Walmart (pg. 412)
CASE 4 Google (pg. 425)
CASE 5 CVS (pg. 439)
CASE 6 Volkswagen (pg. 448)
CASE 7 Wells Fargo (pg. 453)
CASE 8 New Belgium Brewing (pg. 460)
CASE 9 Starbucks (pg. 468)
CASE 10 TOMS (pg. 478)
CASE 11 Apple (pg. 486)
CASE 12 Hershey (pg. 498)
CASE 13 Patagonia (pg. 508)
CASE 14 Johnson & Johnson (pg. 512)
CASE 15 Herbalife Nutrition (pg. 520)
GLOSSARY (pg. 531)
NOTES (pg. 539)
INDEX (pg. 573)
